23 Sep Get Up Close & Personal: How to Get Loyal Customers
The long days of planning and creating a powerful mobile marketing plan to bring in more audience has been a success. You were able to put across the right brand message you want to deliver through the crowd but it doesn’t stop there. A long-lasting plan is needed to keep the existing leads to your brand and make the most out of it. After all, your business won’t thrive by itself if you don’t secure the loyalty of customers. Even for SMEs, creating consumer loyalty is as problematic as creating new customers in mobile marketing, but it is the cheaper way to generate better sales online. There is a need to constantly reach out to the audience and keep them highly engaged to keep the numbers intact.
Attract Nearby Users
Make use of geolocation to make best use of our mobile app to convince them to come to your business. It is a powerful tool to combine the physical and online setting to one entirely new experience. Take this opportunity to targeted ads since most people on the go would likely check on the presented deals. Put into consideration the likely situation they are in so you can create specialised campaigns to catch their attention.
Invite More with Great Deals
It’s been said that most traffic occurs at 3PM and midnight so adjust your mobile strategies and schedule your post on the right moment with exclusive and irresistible deals. Even as audience, we do love rewards when it comes to our favoured products. Grant your customers with loyalty rewards after a purchase or you can send out coupons and discounts so they will be enticed to come back to your store again, or better yet, offer exclusive prizes such as a round trip to a well-known destination.
Invest on Brand Experience
Observe how your consumers act towards your campaigns. Use the gathered knowledge about them to distribute personalised content marketing plans. It must be delivered to the consumers’ feeds and timelines on a regular basis. Invest on original and creative campaigns that add value to user experience and loyalty to your brand. Your customers will not lose interest if you provide them new content in a timely manner.
Interact with your fans through engaging mobile marketing and video marketing posts. What forms a successful branding experience is building the relationship with your audience. There is nothing more potent in creating more sales into your business other than making your fans feel significant and involved. It will surely make them come back; and furthermore, a great and, not to mention, free answer to spread your brand message through their network. Introduce ways for users to partake in engagement posts to give way to creative user-generated content. Their shared photos and videos on timelines will create enough buzz to pique interest among other users.
Make them feel more appreciated through a worthwhile customer service. Mobile marketing allowed a number of ways to directly interact with fans that are having concerns with your products. Ready your digital marketing and video marketing channels to provide additional layers of service support to your fans when they have queries regarding your products and services.
Our specialised team of digital marketing and video marketing specialists are equipped with the knowledge and proficiency to create a more rewarding brand experience with your customers. Find out more on how we can help you and drop us a note here.