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Genuine Connection in the Digital Marketing World


Genuine connection and how to establish it

It is quite significant to be able to understand what genuine connection in the digital marketing world is. Cutting through the clutter, and bridging worlds between you and the consumer is often key to creating enduring, dynamic relationships that turn fans into loyal customers. Crucially, a story needs to told; its words then, are meant to turn pages into beloved bookmarks your fans come to recognise and revisit.

Here are the digital marketing guidelines towards doing so:

Two-way conversations

Yes, you are the brand. First thing that comes to mind is that your job is to feed your audience valuable information through proper implementation of your digital marketing strategy. Thing is, what information do they actually need? There are questions that can’t be directly answered through your website’s FAQs or your daily social media posts. Let them ask and try to answer as honest as possible.

Know your brand more than anyone else

For your answers to be laid down naturally, do your homework. Digital marketing entails reviewing and learning about your brand by heart. Once your viewer pops a question, make it a goal to answer it with much knowledge needed to earn your audience’s trust. This can help you earn genuine connections most effectively.

Eliminate consumer doubts

Be transparent. You need to be able to sell your product or service, but don’t let this be the main recipe to your marketing communications strategy. Don’t make your audience sense your sales agenda. Instead, implement a content marketing strategy wherein you put yourself in the position of your audience and educate them according to what you need to know as a consumer. In some situations, presenting honest pros and cons can be fairly helpful too. In this way, you can leave a space for your audience to adjust and not expect too much. And ultimately, learn how to admit mistakes in a professional manner.

Never leave your online audience

In online marketing, not only should you establish your brand’s online presence, but you also need to engage audience effectively. Your followers may not be directly your customers, but they can be key influencers. Educating and building relationships with them give your brand more opportunities and make your digital marketing efforts more effective. Accumulating larger networks should also mean accumulating trust.

Creativity is the key

How would you be able to converse with your audience if you can’t get their attention in the first place? Online users nowadays are smarter than we think. Ever wonder why poorly taken videos and photos sometimes go viral? It’s because the human factor is present. Digital marketing creativity these days aren’t too technical. It does not necessarily mean to be aesthetically perfect. Most times it’s just uniquely real.

Know more about establishing genuine connection, content and social media marketing. Contact digital agency in Singapore, IH Digital.